Original Publisher: http://www.hotelbusiness.com/Technology/Hard-Rock-Hotel-Chicago-Launches-Digital-In-Room-Dining/51344
Publication Date: November 03, 2015
CHICAGO—Hard Rock Hotel Chicago has added TuchTablets to its 381 guestrooms, which enable guests to place in-room dining orders with the touch of a button. In addition, guests can use the high-resolution digital tablets to order from the property’s restaurants, including Mr. Brown’s Lounge, the newly opened authentic Jamaican restaurant, and Chuck’s: A Kerry Simon Kitchen, a contemporary American restaurant.
Mr. Brown’s Lounge and Chuck’s: A Kerry Simon Kitchen, both located in the Hard Rock Hotel Chicago, now feature food and beverage options available to hotel guests through digital in-room compendiums called TuchTablets. Rather than make a phone call, guests can browse the digital menus featuring up-to-the moment descriptions and photos for an enhanced ordering experience. The tablet also provides content specifically targeted to the hotel guests regarding the local area, attractions and hotel events.
In June, the property welcomed the newest location of Mr. Brown’s Lounge, known for its jerk chicken and authentic Jamaican cuisine. Executive Chef Chris Douglas, a Jamaican native, offers items like the signature Jamaican Jerk Wings, which are marinated overnight and then slow cooked on a charcoal grill for maximum flavor. Other dishes include the Island Style Mac & Cheese, a secret family recipe. Additional dishes that combine American and Jamaican style cuisine include the Jerk Caesar Salad and the 8oz. Jerk Seasoned Filet Mignon with Scotch Bonnet Demi Glace.